Thank you for your enquiry, we are still short staffed but will try to answer your queries within 72 hours (excl. weekends).
Please note: If you are ordering outside the UK & EU, because we do not charge you VAT, there may be customs or import duties levied once this package reaches the destination country. These will be your responsibility. We have no control over these charges and cannot predict what they might be.
If you have ordered from us and wish to return an item and you are outside the EU, please contact us by email firstname.lastname@example.org for instructions on how to return your goods. If you return the goods without following our instructions you will be liable for the duty charged.